Everyone everywhere has problems. You may know about a lot of your friends’ problems. Many people are happy to share some – or all – of their challenges with anyone trustworthy who cares to listen, as long as they know that person won’t use the information against them.
People are intensely aware of what irks them, but they may not have a clue about how to solve a given problem. They may have attempted to resolve the situation; they may have thought about it a great deal, discussed it with known experts and tried various suggestions – but still have not met with success.
